Privacy Policy

Effective Date:
June 3, 2025

At Maid For LA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and communications.

1. Information We Collect

We collect personal information that you provide to us directly, including:

  • Contact Information: Name, email address, phone number, and billing details.
  • Service Details: Address, preferred cleaning times, and specific cleaning requirements.
  • Payment Information: Credit card details or other payment methods.
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To schedule and perform cleaning services as requested.
  • Communication: To send confirmations, reminders, and updates regarding your services.
  • Payment Processing: To process payments and manage billing.
  • Improvement of Services: To analyze usage patterns and enhance our website and services.
  • Marketing: To send promotional offers and updates, with your consent.

3. SMS Communications and A2P 10DLC Compliance

By providing your mobile number, you consent to receive SMS messages from Maid For LA, including service updates, transactional information, and promotional content.

  • Opt-In: You can opt-in to receive SMS communications by providing your mobile number through our website or other opt-in methods.
  • Opt-Out: You can opt-out at any time by replying “STOP” to any message or contacting us at info@maidforla.com.
  • Message Frequency: May vary based on your interactions with our services.
  • Message and Data Rates: Standard message and data rates may apply.

4. Information Sharing

We will not share your personal information with any third party for any reason other than to deliver the specific services associated with the campaign. However, we may share your personal data with third parties that assist us in providing messaging services, such as platform providers, phone carriers, and other vendors involved in delivering text messages.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of any inaccuracies in your personal information.
  • Deletion: Request the deletion of your personal information, subject to certain conditions.
  • Opt-Out: Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email:
info@maidforla.com

Phone:
(323) 632-5693

Address:
Maid For LA
811 Wilshire Blvd #1743
Los Angeles, CA 90017

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.