Terms Of Service

Effective Date:
June 3, 2025

At Maid For LA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and communications.

1. Information We Collect

We collect personal information that you provide to us directly, including:

  • Contact Information: Name, email address, phone number, and billing details.
  • Service Details: Address, preferred cleaning times, and specific cleaning requirements.
  • Payment Information: Credit card details or other payment methods.
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To schedule and perform cleaning services as requested.
  • Communication: To send confirmations, reminders, and updates regarding your services.
  • Payment Processing: To process payments and manage billing.
  • Improvement of Services: To analyze usage patterns and enhance our website and services.
  • Marketing: To send promotional offers and updates, with your consent.

3. SMS Communications and A2P 10DLC Compliance

By providing your mobile number, you consent to receive SMS messages from Maid For LA, including service updates, transactional information, and promotional content.

  • Opt-In: You can opt-in to receive SMS communications by providing your mobile number through our website or other opt-in methods.
  • Opt-Out: You can opt-out at any time by replying “STOP” to any message or contacting us at info@maidforla.com.
  • Message Frequency: May vary based on your interactions with our services.
  • Message and Data Rates: Standard message and data rates may apply.

4. SMS TERMS & CONDITIONS

The Terms of Service related to SMS communication must be included in the privacy policy or as a stand-alone document. Note: If you have a Terms and Conditions page, this information should be included there, NOT in the privacy policy. The document must include the following:
  1. SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
  1. Types of SMS Communications:
If consent has been given to receive text messages from Maid For LA Home And Office Cleaning Service, messages may be received related to the following (provide specific examples):
Appointment reminders
Follow-up messages
Billing inquiries
  1. Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to [10] SMS messages per week may be received related to [appointments/billing, etc.].
  1. Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
  1. Opt-In Method:
Opt-in to receive SMS messages from Maid For LA Home And Office Cleaning Service can be done in the following ways:
By submitting an online form
  1. Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
  1. Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at MaidForLa
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
  1. Standard Messaging Disclosures:
Message and data rates may apply.
Opt-out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary

5. Information Sharing

We will not share your personal information with any third party for any reason other than to deliver the specific services associated with the campaign. However, we may share your personal data with third parties that assist us in providing messaging services, such as platform providers, phone carriers, and other vendors involved in delivering text messages.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of any inaccuracies in your personal information.
  • Deletion: Request the deletion of your personal information, subject to certain conditions.
  • Opt-Out: Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email:
info@maidforla.com

Phone:
(323) 632-5693

Address:
Maid For LA
831 S Wilshire Ave #10k
Los Angeles, CA 90036

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.